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RECall file format

Header record

Field No. Field Name Position Length Comments
1 Record Type 1-1 1 0
2 PayWay Client Code 2-6 5 The last 5 digits of the PayWay Client Code i.e. the client code minus the leading 'Q'. Your PayWay Client Code is displayed on the top right corner of the screen when you log into PayWay
3 Client Name 7-34 28 Client Names - the name of your client - left justified, blank filled
4 Entry State 35-35 1 State in which transaction is entered - 2 - NSW/ACT, 3 - VIC, 4 - QLD, 5 - SA/NT, 6 - WA
5 Biller BSB 36-41 6 Bank-State-Branch
6 Biller Account 42-47 6 Biller Account, right justified, zero filled
7 Unit Charge 48-52 5 Cannot provide, default to zeroes
8 Processing Date 53-60 8 DDMMCCYY
9 Filler 61-200 140 Spaces

Detail record

Each record represents a payment or a refund.

Field No. Field Name Position Length Comments
1 Record Type 1-1 1 1
2 PayWay Ref 2-30 29 If the transaction is for a customer with a Payment Card then the customers PayWay Ref is used. Else the Customer Reference Number for the transaction is used. Left justified, blank filled, max 26 digits.
3 Transaction Type 31-31 1 B for Payment, R for Refund.
4 Payment Amount 32-42 11 Payment/Refund Amount - shown in cents without punctuation. Refunds will be shown as with a positive value. Right justified, zero filled. If your facility is setup to credit surcharges separately, this will be the principal amount without any surcharge. If your facility is setup to include surcharges in the principal credit, this will be the total amount including surcharges.
5 Originating System 43-44 2 PayWay module capturing this transaction. CD for PayWay Phone, NC for PayWay Net and PayWay Virtual Terminal, CC for PayWay API, RD for PayWay Recurring Billing Direct Debit, RC for PayWay Recurring Billing Credit Card, IB for BPAY, AP for Aust Post, DC for Direct Credit, BC for PayWay Batch
6 Receipt Number 45-52 8 The trailing 8 digits of the receipt number. Blank for BPAY and Australia Post transactions.
7 Voucher Trace Number 53-68 16 Cannot provide, default to blank.
8 Extended Receipt Number 69-89 21 Please refer to Extended Receipt Number for a description of this field.
9 Transaction Type 90-93 4 To identify the transaction type Please refer to RECall Transaction Types for a description of the different transaction types.
10 Transaction Sequence No. 94-96 3 Trace details for banking use. Cannot provide, defaults to Zeroes.
11 Filler 97-200 104 Spaces

Trailer record

Field No. Field Name Position Length Comments
1 Record Type 1 1 9
2 No. of Credit Transactions 2-10 9 Number of payments processed - right justify, zero filled, (Count of B transaction type records).
3 No. of Refund Transactions 11-19 9 Number of Refunds processed - right justify, zero filled, (Count of R transaction type records).
4 Total Bill Amount credited 20-34 15 Total amount of payments processed and credit to Biller's account - right justify, zero filled.
5 Total Amount Refunded 35-49 15 Total amount of refunds processed - right justify, zero filled.
6 Zeros 50-109 60 Reserved for Future Use, defaults to Zeroes
7 Filler 110-200 91 Spaces

RECall transaction types

The Transaction Type field uses a four-digit code to represent the payment channel.

Transaction Type Code Meaning
9300 BPAY - (WBC) Debit Account
9301 BPAY - (WBC) Visa card
9302 BPAY - (WBC) MasterCard®
9303 BPAY - (WBC) Bankcard
9304 BPAY - Internet WBC Debit
9305 BPAY - Internet WBC Visa
9306 BPAY - Internet WBC MasterCard®
9307 BPAY - Internet WBC Bankcard
9310 BPAY - (other bank) Debit Account
9311 BPAY - (other bank) Visa card
9312 BPAY - (other bank) MasterCard®
9313 BPAY - (other bank) Bankcard
9314 BPAY - Electronic Bill Presentment - from Debit account
9315 BPAY - Electronic Bill Presentment - from a Visa
9316 BPAY - Electronic Bill Presentment - from a MasterCard®
9317 BPAY - Electronic Bill Presentment - from a Bankcard
9318 BPAY - Electronic Bill Presentment - from a Debit account
9319 BPAY - Electronic Bill Presentment - from a Visa
9320 BPAY - Electronic Bill Presentment - from a MasterCard®
9321 BPAY - Electronic Bill Presentment - From a Bankcard
9602 Australia Post Third Party Bill Payment
9603 Australia Post Adjustments / Error Corrections
9604 Australia Post Dishonour
9605 Australia Post Dishonour Fee
9606 Australia Post NSW Government Deposits
9610 Australia Post Third Party Bill Payment - BankCard
9611 Australia Post Third Party Bill Payment - Visa
9612 Australia Post Third Party Bill Payment - MasterCard®
9613 Australia Post Third Party Bill Payment - non-credit card Telephone BillPay
9614 Australia Post Third Party Bill Payment - non-credit card Internet BillPay
9615 Australia Post Third Party Bill Payment - Credit Card Charge Back
9616 Australia Post Third Party Bill Payment - credit card Telephone BillPay
9617 Australia Post Third Party Bill Payment - credit card Internet BillPay
9700 PayWay Virtual Terminal
9701 PayWay API
9702 PayWay Recurring Billing Direct Debit
9703 PayWay Recurring Billing Credit Card
9704 PayWay Net
9705 PayWay Phone
9707 PayWay Match Direct Credit
9708 PayWay Batch

Extended receipt number

Payment Method Format
Australia Post AP<Receipt Number>PPP
Where:
AP - is for Australia Post,
<Receipt Number> - is the Receipt Number as displayed in PayWay ,
PPP - is a 3 character code identifying the way the customer paid.
BPAY BNKDDMMYYYY<Receipt Number>
Where:
BNK - is the 3 character bank code,
DD - is the 2 digit day when the transaction was entered,
MM - is the 2 digit month when the transaction was entered,
YYYY - 4 digit year when the transaction was entered,
<Receipt Number> - is the Receipt Number as displayed in PayWay.
Credit Card BNKDDMMYYYY<Receipt Number>
Where:
BNK - is the 3 character bank code,
DD - is the 2 digit day when the transaction was entered,
MM - is the 2 digit month when the transaction was entered,
YYYY - 4 digit year when the transaction was entered,
<Receipt Number> - is the Receipt Number as displayed in PayWay.
Direct Credit The reference entered by the customer when sending the payment.
Direct Debit BNKDDMMYYYY<Receipt Number>
Where:
BNK - is the 3 character bank code,
DD - is the 2 digit day when the transaction was entered,
MM - is the 2 digit month when the transaction was entered,
YYYY - 4 digit year when the transaction was entered,
<Receipt Number> - is the Receipt Number as displayed in PayWay.

QuickRent compatibility

Clients who have previously received RECall files from the QuickRent system will notice minor differences in the RECall file format used within PayWay.

Listed below are the differences for all clients that will occur in the Header record of the file:

  • PayWay Client Number/RECall Number, in the header record the PayWay Client Number will be used instead of the RECall Number.
  • The Client name in PayWay is used as the Biller name. The client name can be configured on the PayWay screens.
  • The entry state will always be '2', for NSW.

Clients who only receive BPAY and Australia Post Payments will notice no difference in the Detail records. Clients who receive credit card and direct debit payments will notice differences in the way these transactions are recorded.

  • Refund transactions will be included in the RECall file. These transactions will have a Transaction Type of 'R'
  • The Originating System will be defined based on which PayWay module the payment was made through.
  • Receipt number will be the trailing 8 digits of the receipt number displayed on the screens in PayWay
  • Voucher Trace Number will be empty
  • BPAY receipt number will be as defined in 'Extended Receipt Number'

Transaction Types 9700-9705 will be used for credit card and direct debit payments made through PayWay see 'RECall Transaction Types' for more details.

Disclaimer

The information contained in this publication is provided for learning purposes only and is subject to change. Revisions may be issued from time to time that encompass changes or additions to this module.

This is a guide only and it is not comprehensive. It does not impinge on or overrule any formal arrangement you may enter into with the Bank. The Bank and its officers shall not have any liability for any losses of any kind incurred in connection with any action, inaction or decision taken in reliance on the information herein or for any inaccuracies, errors or omissions. In this publication references to the "Bank" are to Westpac Banking Corporation ABN 33 007 457 141 and to any of its operating Divisions, including BankSA and St.George.