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PayTo in PayWay

PayWay allows you to take advantage of PayTo®. PayTo is a fast, smart, and safe way for consumers and businesses to pay and get paid directly from a bank account. For biller merchants and businesses, it provides more certainty with real-time payments, account validation, payment confirmation and notifications at each step of the process. It's also more flexible, providing richer payment data and may assist in reducing the chances of exception processing.

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Real-time advantage
  • Real-time settlement provides certainty of collections and cash flow.
  • Immediate notification of rejected payments due to insufficient funds allows you to act sooner.
  • Real-time, richer transaction data supports easy same-day matching and reconciliation.
Operational efficiency
  • Reduce administration burden and associated costs of maintaining direct debit agreements & arrangements.
  • Avoid costly payment return fees, rework, and reduce and resolve payment rejections with real-time notifications.
  • Real-time account validation ensures account details are correct every time, reducing disputes.
Customer experience
  • Gain a competitive advantage by offering a seamless digital onboarding experience.
  • Establish secure payment arrangements (one-off and reoccurring) in minutes.
  • Consumers have more transparency and control of their payment agreements.
Enhanced security
  • Take payment from the right account – every time.
  • Reduce direct debit fraud with PayTo's verified customer authorisation.
  • PayTo Agreements are stored digitally in a secure centralised repository, minimising the need for you to maintain sensitive customer data.

PayTo is available on the following PayWay Modules.

PayWay Net*:

For e-commerce one-time payments

*Available as a Hosted solution.

  • Easy to implement PayTo on PayWay
  • Reduce fraud with agreement authorisation
  • Real-time responses
  • Easy reconciliation

PayWay Recurring Billing & Customer Vault*:

For scheduled recurring payments

*Available as a Hosted solution

  • Easy to implement a PayTo recurring schedule
  • Receive funds in real time and not wait for up to 3 days
  • Reduce administrative burden of direct debit
  • Eliminate payment returns and associated fees
  • Reduce fraud with agreement authorisation
  • Real-time responses
  • Easy reconciliation
  • Take fixed or variable payments

If you would like more information, please reach out to your commercial or transactional banker.

Reporting

Use these methods to find PayTo transactions made through PayWay:

Refunds

Refund PayTo transactions using PayWay portal or the REST API. See also PayTo payment and refund processing.

Settlement and response codes

Surcharging

Automatic calculation of surcharges by PayWay is not supported for PayTo.

Disclaimer

The information contained in this publication is provided for learning purposes only and is subject to change. Revisions may be issued from time to time that encompass changes or additions to this module.

This is a guide only and it is not comprehensive. It does not impinge on or overrule any formal arrangement you may enter into with the Bank. The Bank and its officers shall not have any liability for any losses of any kind incurred in connection with any action, inaction or decision taken in reliance on the information herein or for any inaccuracies, errors or omissions. In this publication references to the "Bank" are to Westpac Banking Corporation ABN 33 007 457 141 and to any of its operating Divisions, including BankSA and St.George.