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9 - Other

The banks use this response code as they see fit. If you receive this response code for a customer, and you have never had a successful debit for that customer, first check the BSB and account number. This could indicate one of the following:

  • Account does not allow Direct Debit
  • Incorrect Account Number
  • Insufficient Funds
  • Suspected Fraud
  • Any other rule imposed by the account holder's bank that causes a decline (e.g. daily limit exceeded, duplicate transaction suspected, etc)

See also: Full List of Direct Debit Response Codes


The information contained in this publication is provided for learning purposes only and is subject to change. Revisions may be issued from time to time that encompass changes or additions to this module.

This is a guide only and it is not comprehensive. It does not impinge on or overrule any formal arrangement you may enter into with the Bank. The Bank and its officers shall not have any liability for any losses of any kind incurred in connection with any action, inaction or decision taken in reliance on the information herein or for any inaccuracies, errors or omissions. In this publication references to the "Bank" are to Westpac Banking Corporation ABN 33 007 457 141 and to any of its operating Divisions, including BankSA and St.George.