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34 - Suspected fraud

Fraud guard suspended the payment because it was unusual.

If you wish to process the payment anyway:

  1. Sign in to PayWay
  2. Click Search and Refund in the Transactions menu
  3. Search using the receipt number
  4. Click Complete Transaction
  5. Click Confirm Transaction

To view a list of recently suspended transactions, click Suspended in the Transactions menu.

See also: Full List of Credit Card Response Codes


The information contained in this publication is provided for learning purposes only and is subject to change. Revisions may be issued from time to time that encompass changes or additions to this module.

This is a guide only and it is not comprehensive. It does not impinge on or overrule any formal arrangement you may enter into with the Bank. The Bank and its officers shall not have any liability for any losses of any kind incurred in connection with any action, inaction or decision taken in reliance on the information herein or for any inaccuracies, errors or omissions. In this publication references to the "Bank" are to Westpac Banking Corporation ABN 33 007 457 141 and to any of its operating Divisions, including BankSA and St.George.